Maria Hicks, Office Manager
I began my career in healthcare in 1992 after working in an accounting position for several years. My internship was at an ENT office which led to being hired by that physician. He told me he hired me for my smile and personality. After 20 years there, he retired and I then came to work for Dr. Ali and have been his support staff and practice team leader since. Over the years of helping patients with their needs, I have grown to learn each of our patients’ needs and how I can help them have a favorable patient experience with our office. In fact, many patients ask for me personally because I have dealt with them for so many years and we have grown to have mutual respect for each other. I truly enjoy seeing them when they come in as well as the new patients that I meet.
Gladella Chappell, Receptionist
I began working in the medical field in 2009 at another ENT office in Fort Worth for approximately 7 years. I started working with Dr. Ali and his staff in August 2019 as a front desk receptionist. Over the years I have learned a lot of interesting things about the medical field working in an ENT office and have met a lot of interesting people as well.
Isabel Edmond, Medical Assistant
Certified medical assistant since 2008 and have been working in this specialty since 2012. Enjoy being in the medical field as I likethe interaction with patients and being able to assist them with their medical needs and concerns.
Scott O'Leary, Audiologist
Scott brings over 30 years experience as a certified, licensed audiologist to our practice. A graduate of Texas Christian University and the University of North Texas, Scott has been in the Fort Worth area for the last 20 year and with Dr. Ali since 2012. He specializes in hearing instruments from various manufacturers and also is integral in our assessment of balance disorders. He enjoys coming to work each day to meet our patients and seek our new ways to assist them with their hearing and communication needs.